Chargeback Analyst

📋 Description Own dispute resolution end-to-end Investigate fraud and defend chargebacks Follow Visa/Mastercard rules precisely Prepare documentation for disputes Monitor dispute rates and trends Collaborate across teams to reduce chargebacks 🎯 Requirements Experience in chargeback or dispute processing Knowledge of Visa and Mastercard rules Experience with USA/European gaming accounts a plus Attention to detail with strong prioritization Proactive problem-solving mindset Strong English communication 🎁 Benefits Fully remote role