Application Support Engineer

📋 Description Manage and prioritize incoming customer support tickets, ensuring timely responses and resolution Act as the primary technical contact for customers, providing clear updates and translating issues Investigate application issues by analyzing configurations, environments, workflows, logs, and code Read and understand codebases, docs, and designs to identify root causes and solutions. Develop and deploy targeted code fixes using C#/.NET and React/TypeScript in production and test. Configure and troubleshoot core app functionality, including business rules and settings. 🎯 Requirements Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent Strong troubleshooting and problem-solving, with root-cause analysis. Working knowledge of C#/.NET; read, debug, modify production code. Familiarity with React, TypeScript, or JavaScript. Comfortable with SQL and relational databases. Experience using Visual Studio or VS Code. 🎁 Benefits Competitive salary based on experience. Remote work opportunity. Comprehensive health benefits. Career advancement and professional development. Experience with diverse global teams. Exposure to modern tech and mission-critical apps.