Client Service Representative

📋 Description Front-desk CSR delivering warm, professional client experiences Manage phone calls, check-ins/check-outs, and appointment flow Collaborate with clinical team to coordinate procedures Handle payments and accurate invoicing Maintain a clean, organized reception and lobby Support occasional light administrative tasks 🎯 Requirements Strong communication and interpersonal skills Ability to work in a fast-paced environment with multiple priorities Familiarity with Windows-based systems or willingness to learn Previous veterinary or medical front-desk experience is a plus but not required Availability to work evenings and weekends Positive, team-first attitude and empathy for clients 🎁 Benefits Comprehensive benefits package (health, dental, vision) 401(k) with company match Generous paid time off Employee discounts on veterinary care and products A culture that values collaboration and empathy