Job Description
📋 Description Architect, optimize, and scale systems and AI automation for global delivery Own end-to-end system roadmap and governance of PSA/ERP platforms Partner with Global Delivery Leadership and BizOps to design scalable automations Lead cross-functional change management and sprint cycles with IT and GTM teams Apply AI-powered workflows to improve delivery health, staffing, forecasting, and margins Drive data governance, compliance, and system integrity initiatives 🎯 Requirements 7–12+ years in delivery operations, PSA/ERP, or professional services ops Deep experience with Certinia PSA/ERP or equivalent PSA platforms Proven AI automation, predictive analytics, or agentic workflow experience Experience leveraging coding agents; strong workflow design and data governance Excellent cross-functional leadership and communication 🎁 Benefits Confidentiality and security standards adherence Open until July 31, 2026; posting may change with business needs Salary and benefits info available on Snowflake careers site for US postings
