RVP, Priority Support Engineering - EMEA

📋 Description Lead paid support programs across EMEA with DSE teams Build executive relationships with strategic customers Own revenue KPIs: attach, expansion, renewal Drive AI-native delivery and proactive advisory model Collaborate with reactive support, sales, and field teams Define handoff from pre-sales to post-sales delivery 🎯 Requirements 10+ years in enterprise customer-facing roles Track record with revenue targets in paid support or enterprise sales 5+ years leadership in SaaS/cloud environments Knowledge of data, analytics, AI, and cloud space Sales experience with cross-functional teams and CRM tools Comfort leading transformation and AI-native delivery 🎁 Benefits Opportunity to scale post-sales production support Lead AI-augmented engagement and workload insights Collaborate with regional Sales VPs and Solutions Engineering Directors