Senior Designated Support Engineer

📋 Description Flexible weekly shifts, may include weekends Focus on DDN’s largest, critical customers Work with customer staff to resolve issues Engage with customers quickly to resolve problems Resolve Lustre file system issues on large systems Create test plans for upgrades and troubleshooting 🎯 Requirements 7+ years in a similar technical role Experience supporting post-sales efforts Strong technical knowledge and problem analysis Excellent customer interfacing skills Analytical, solutions-oriented mindset Team player with good communication (English) 🎁 Benefits Remote work Occasional travel On-call rotation experience