Dispute Analyst, X Money

📋 Description Investigate disputes across P2P, debit/credit card, and ACH channels. Assess claims and manage provisional credits with regulatory compliance. Collaborate with Fraud, Compliance, and Customer Support to resolve cases. Monitor dispute aging and ensure timely filings and communications. 🎯 Requirements 3+ years handling disputes involving debit or credit card transactions. Strong knowledge of Regulation E, NACHA rules, and card network chargeback guidelines (Visa Experience handling consumer disputes end-to-end across multiple payment types (P2P, debit/credit Excellent written communication and ability to draft clear case notes and responses. Detail-oriented with strong organizational skills and deadline adherence. Familiarity with dispute systems, case management platforms, and CRM tools.