Deskside Technician - Tier 2

📋 Description Daily client interface and on-site support Represent IntelliDyne in client engagements Resolve hardware, software, and connection issues Support desktops and laptops with MS, Adobe, Roxio, and other apps Educate users and provide direct assistance to resolve problems Backup, recover, and restore data during upgrades or issues 🎯 Requirements DOD 8570 IAT Level II or III certification (e.g., Security+ CE) Bachelor's degree and 4 years tech support, or HS degree and 8 years 4+ years enterprise tech support experience Eligible for DOD Public Trust or higher Proficiency with MS Office, MS Project Know workstation administration and imaging 🎁 Benefits Inclusive and supportive work environment Competitive compensation package Training subsidies, certifications, mentoring, and job shadowing Medical, dental, vision, 401(k) with company match Flexible PTO, holidays, parental/military/government leave Rewards, recognition, and wellness benefits