Job Description
📋 Description Oversee and guide the Operations team; hire to transform into AI-native ops. Partner with Product, Design, and Engineering to refine rituals and processes. Coordinate with GTM and G&A to establish key Build touchpoints. Develop processes, playbooks, and tools for launching and improving products. Evolve ops to AI-native; rethink customer feedback and release. Recruit and onboard new AI-tools-focused team member. 🎯 Requirements 7+ years in Operations leadership; 2+ years in a Head of role. Align Product Management, UX, Engineering, and Data teams to ensure cohesion. Design systems for planning, roadmapping, goals, and learning cadence. Transform broad mandates into clear, actionable strategies and initiatives. Executive communication: simplify complex info and motivate teams/executives. Experience building AI-enabled operations or tooling. 🎁 Benefits Remote-first policy; office hubs in NYC, Santa Barbara, and London. Twice-yearly team offsites for in-person collaboration. Paid flexible time off policy. Paid parental leave and benefits. Employer-supported retirement contributions, varying by country. Monthly phone and internet reimbursement.
