Job Description
Become a part of our caring community
Become a part of our caring community and help us put health first
Humana is committed to putting health first — for our teammates, our customers, and our company. Within Quality & Cost Strategy Analytics (QCSA), the Director, Analytics Enablement & Productis a versatile, high-impact leader who blends three complementary mandates: leading product management for QCSA’s flagship data products, owning QCSA-level portfolio and analytics operations/enablement, and driving cross-team special projects as assigned by the VP of QCSA.
This is a role for a leader who can wear many hats — flexing to ever-changing direction from leadership while delivering flagship QCSA products and building the repeatable processes, frameworks, and knowledge-sharing that scale the entire organization. The role requires an in-depth understanding of how QCSA’s capabilities interrelate across product, analytics, technology, and the business, and the judgment to move fluidly between hands-on delivery and enterprise-level strategy.
What Makes This Role Distinct
This is a “many hats” leadership role by design. It uniquely combines the builder’s accountability for delivering flagship QCSA data products, the operator’s discipline of running the portfolio and analytics enablement engine, and the flexibility to absorb cross-team special projects as the VP of QCSA directs. Success looks like flagship products delivered, an organization thatruns onclear and repeatable processes, institutional knowledge that is captured and reused, and a team that flexes confidently through constant change.
Role Overview
The Directoroperatesat the intersection ofbuildingand running. On the “building” side, the leader owns the vision, strategy, roadmap, and delivery of some of QCSA’s highest-value data products. On the “running” side, the leaderestablishesand matures the operating cadence, portfolio management, and knowledge-management engine that keeps QCSA aligned, transparent, and moving with urgency. Layered on top is a standing expectation to take on cross-team special projects as priorities shift — acting as the VP’s flexible problem-solver and connector across QCSA.
Primary Responsibilities
- Product Management
- Own the end-to-end lifecycle — vision, strategy, roadmap, discovery, delivery, and value measurement — for QCSA’s flagship products.
- Treatanalyticsas a product with users, roadmaps, and measurable value; define success metrics, track adoption, timeliness, data quality, and business impact after launch.
- Lead product discovery and translate business initiatives into clear data requirements, epics, and acceptance criteria; represent products in architecture reviews and partner closely with data management, engineering, data engineering, and analytics teams.
- Bring organization, structure, and vision toanalytic/dataproductswhile keeping a nimble, high-performing team that can flex to changing needs.
- QCSA Portfolio & Analytics Operations / Enablement
- Ensure strategic alignment across the QCSA portfolio; create structure to prioritize initiatives that map to strategicobjectives,identifytradeoffs, and make recommendations to leadership so the organization is working on the right things.
- Establish, document, and mature repeatable processes and operating cadence for critical business rhythms — weekly status updates, bi-weekly portfolio reviews, monthly & quarterly business reviews, planning cycles, and the overall execution tempo of the organization.
- Own the systems that capture, track, and report on work in flight — especially strategic and cross-functional initiatives — delivering insights that proactively surface risks, remove barriers, and accelerate progress across QCSA.
- Design and lead a comprehensive knowledge-management strategy: capture learnings,maintaina searchable repository of institutional knowledge, run the QCSA Learning Series and lunch-and-learns, and drive a culture of standardization, reuse, and continuous learning across QCSA.
- Set and uphold presentation and material standards for executive-ready content; own end-to-end content review for major forums, town halls, and VP+ deliverables, ensuring materials clearly articulate value, outcomes, and business impact.
- Define, align, and track success metrics and KPIsrepresentingthe health of the QCSA portfolio; continuously refine the measurement framework in partnership with senior leaders.
3.QCSACross-Team Special Projects (VP-Directed)
- Serve as the VP of QCSA’s flexible, trusted problem-solver — taking on cross-team special projects and ad-hoc priorities as theyemerge, often with ambiguous scope and shifting direction.
- Stand up, scope, and drive cross-functional initiatives end-to-end — defining the plan, coordinating teams, managing timelines, risks, and dependencies, and reporting progress and decisions back to leadership.
- Flex capacity and reprioritize the work portfolio as leadership direction changes; push for “stop” whenappropriateand make transparent tradeoff recommendations.
- Act as a connector who bridges gaps across QCSA teams, systems, and priorities to make things work even when nothing is clearly lined up.
- People Leadership & Organizational Development
- Lead, coach, and develop a high-performing team of product, portfolio, and analytics enablement professionals; set clear goals, provide ongoing feedback, and support career growth.
- Foster psychological safety, shared accountability, open feedback, and clarity of vision; empower team members to do their best work and step into stretch opportunities.
- Manage talent proactively — surface skill gaps early, build a strong bench, hold the team accountable to standards, and conduct regular performance and career-development conversations.
- Ensure the team has the capabilities and capacity to meet evolving organizational needs as priorities and structureshift.
Use your skills to make an impact
Use Your Skills to Make an Impact
Required Qualifications
- Bachelor’s degree.
- 8 or more years of technical experience in data, analytics, or product management.
- 5 or more years of people-management experience.
- Demonstrated experience leading data product management, portfolio management, and analytics operations in a complex, matrixed environment.
- Proven ability to build repeatable processes, frameworks, and knowledge-sharing mechanisms that scale across an organization.
- Comfort flexing between hands-on delivery and enterprise-level strategy while managing ambiguity and shifting priorities.
- Strong executive communication and stakeholder-management skills, with the ability to translate between business and technical audiences.
Preferred Qualifications
- Master’s degree.
- Experience in healthcare, health insurance, or a regulated data environment (HIPAA, CMS, state requirements).
- Familiarity with modern data platforms and tools — Power BI, cloud data platforms (e.g., Databricks/Snowflake/UDAP), ETL pipelines, and Agile/SAFedelivery (Azure DevOps, Jira Align).
- 3–5 years of consulting experience.
Additional Information
This role is not eligible for work visa sponsorship.
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$168,000 - $231,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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