Implementation Manager

📋 Description Manage initial rollouts for new Benchling customers and expansions. Own implementation from kickoff to go-live with PM, science, and product knowledge. Build and execute detailed project plans; drive on-time, on-budget deployments. Understand customers' scientific workflows; map Benchling to business needs. Lead requirements/design workshops, data modeling, configuration, testing, and training. Advocate for Benchling Best Practices and ensure customer success. 🎯 Requirements MS or PhD in Molecular Biology, Biochemistry, or related field. 2+ years in a lab/R&D setting (antibody discovery or process dev). Software implementation experience, preferably SaaS. Strong communication with scientists, IT leads, and executives. Self-starter with startup mindset; collaborative. Ability to travel up to 25%. 🎁 Benefits Equal opportunity employer; inclusive, respectful workplace. Diversity of identities and backgrounds encouraged. Hybrid/remote-friendly environment.