Technical Support Analyst

📋 Description Provide technical support pre and post implementation. Deploy and update client builds as required. Conduct remote software installations (English/French if possible). Learn ASL HR applications to diagnose issues. Reproduce issues and work with development to fix and deploy. Manage escalated client concerns and bug tracking. 🎯 Requirements At least 2 years end-user application support. IT degree or diploma. SQL knowledge. Expert MS Excel. 1-2 years in software deployment and updates. 🎁 Benefits Hybrid schedule (50/50- office/home). Learn something new everyday. Professional work environment.