IT Analyst

📋 Description Own IT support queue: triage, resolve, and escalate with context Handle onboarding/offboarding: accounts, devices, access Maintain asset inventory and hardware lifecycle Identity and tooling administration: JumpCloud, M365, Slack, Atlassian Office IT support: WiFi, printers, physical access, vendor liaison 🎯 Requirements 1-3 years in IT support or service desk Hands-on Microsoft 365 admin and license management Windows/macOS device support with MDM enrollment Identity and access admin in JumpCloud/Okta/Entra ID Networking fundamentals: DNS, DHCP, VPN, WiFi Clear written communication and strong documentation 🎁 Benefits Equity offered Hybrid work environment Growth and learning opportunities Day-one ownership and impact