Customer Success Manager

📋 Description Drive expansion and commercial growth across existing customers Build close relationships with installers across the UK Own onboarding for new installers and speed up adoption Be the voice of the customer for Product decisions Build scalable onboarding guides and training content Collaborate with devs and designers to improve the platform 🎯 Requirements Relentlessly proactive Natural people person Brilliant communicator Deeply curious 2+ years experience 🎁 Benefits Base salary £40-60k, plus 20% on-target bonus (OTE £50k-£72k) Equity options in the company 33 days holiday plus up to 30 days abroad each year Hybrid working: min 3 days in-person per week (London or Bristol) YellowNest Nursery Benefit Private Medical Cover