Client Service Analyst - Livechat (Cambodian)

📋 Description Assist clients via live chat or email Ensure efficient, high-quality customer service Be well versed with Bybit's platform and market conditions Manage and follow up on inquiries/complaints Understand customer needs and provide feedback and solutions Flag discrepancies or risks to management promptly 🎯 Requirements Bachelor degree in finance/economics/math or related Diploma in business admin/management with numbers 2-4 years in customer service, frontline (Livechat/Email) Experience in financial institutions/fintech a plus Strong numerical and statistical acumen Proficient in English and Cambodian (written/spoken) 🎁 Benefits Study Growth Fund for professional development Internal events and team-building activities Global collaboration with colleagues worldwide Career advancement opportunities Internal mobility for career growth