Application Support Specialist

📋 Description Provide technical support and troubleshooting. Perform operational tasks with Microsoft Cloud technologies. Scope issues by gathering facts and researching with teams. Collaborate with peers worldwide, management, and engineering. Empower customers/resellers to self-solve and learn Microsoft products. Document technical work to help colleagues improve product and support. 🎯 Requirements Previous IT support experience. Azure and/or M365 certification (Fundamentals/Administrator or Associate). Strong MS SQL skills and query execution. Hands-on experience with APIs. Fluent English (verbal and written). Experience with Microsoft Azure cloud technologies. 🎁 Benefits Remote-first: work remotely or from Latvia office. Work with global tech leaders like Adobe, AWS, Google, Cisco, Microsoft. Collaborate with a multicultural, international team. Access to Microsoft certifications and ongoing learning. Four weeks paid vacation per year + public holidays. Employee referral program rewards contributions.