Job Description
📋 Description Set up, maintain, repair, and replace laptops (Mac/Windows) Manage device fleet via JumpCloud (MDM): enrollment, updates, profiles Keep hardware inventory accurate; lifecycle from purchase to disposal Run joiner/mover/leaver processes: accounts, hardware, access rights Administer user accounts, groups, and SSO for Google Workspace, Slack, Notion Be first IT contact for questions and problems, in office and remotely 🎯 Requirements Fluent German and English. You'll support colleagues in both languages Hands-on IT support or IT administration experience, Macs and SaaS tools Experience with MDM and/or identity providers (JumpCloud, Okta, Google Workspace, etc.) Service mindset; friendly, responsive, patient, and quick to unblock colleagues A structured way of working. Track tickets, document, and follow through Comfort with light scripting or automation (shell, Python, or low-code tools) 🎁 Benefits Ownership from day one; shape the IT function with CTO and Security Build simple, self-service processes to scale with the company AI as a daily tool to speed up work and problem solving Close collaboration with Security & Compliance Top-notch equipment: a new MacBook Pro Regular company off-sites and team events
