Job Description
📋 Description Plan and conduct qualitative and quantitative research with customers and users Partner with design and product to identify research priorities for the roadmap Run usability testing on new and existing platform features Synthesize findings into actionable insights for product and design teams Build and maintain a repository of research findings and personas Help define and evolve research methods as the function matures Advocate for the user's perspective in product and design discussions Track the impact of research on product decisions over time 🎯 Requirements Experience as a UX researcher on technical or infrastructure products Strong grounding in qualitative and quantitative research methods Comfortable researching complex, technical workflows and translating insights Experience partnering with product managers and designers to shape roadmap decisions Excellent synthesis and communication skills, able to make findings actionable Self-directed, establishing research practice in a fast-moving environment
