Job Description
📋 Description Optimize service territories and routing to improve response times. Design and implement delivery systems across North America. Manage projects from planning to execution with stakeholder alignment. Partner with dispatch teams and process owners on routing improvements. Analyze financial impacts to balance service with efficiency. Travel up to 50% and support field initiatives. 🎯 Requirements Bachelor's degree or equivalent in operations, logistics, or related field. Experience in customer service operations, dispatch, logistics, or routing. Strong analytical skills to interpret data and improve processes. Proficiency with Microsoft Excel and Word; ability to use multiple apps. Experience with SAP, Salesforce, Roadnet, TOA, or Service Power. Excellent communication, stakeholder management, and influencing. 🎁 Benefits 8% target annual bonus. Primarily remote work with flexible schedule. Comprehensive healthcare (medical, dental, vision). Disability coverage and health-related reimbursement accounts. Employee Assistance Program (EAP) and life/accident insurance. Retirement savings plan with employer contributions.
