Job Description
📋 Description Own day-to-day relationships with employer clients as CSM Mid Market. Partner with cross-functional teams to drive adoption and renewals. Onboard Mid Market clients and manage day-to-day needs. Lead enrollment campaigns to achieve annual enrollment goals. Craft data-driven stories to demonstrate program value. 🎯 Requirements 2+ years in client success or related role. Manage a book of business across the client lifecycle. Build relationships with diverse stakeholders (clients, health plans, partners). Tell stories with data and present recommendations. Strong written and verbal communication and presentations. Data integration proficiency and advanced Excel. Experience with client success platforms (Gainsight, Salesforce). 🎁 Benefits Inclusive healthcare coverage for you and family (medical, dental, vision). 2% company match 401k retirement plan. Learning and development stipend.
