Job Description
📋 Description Serve as the primary technical contact for trialing and existing customers. Troubleshoot and resolve complex issues with build systems, integrations, and environments. Help customers optimize EngFlow products and ensure smooth adoption. Partner with Engineering to surface bugs, regressions, and feature feedback. Create and maintain docs to improve support and empower developers. Engage with community forums, Slack, GitHub, and conferences. 🎯 Requirements 3+ years of experience in software development, technical support, SRE, or developer-facing roles. Strong understanding of developer workflows and build systems; Bazel or Buck experience a big plus. Proficiency in at least one language (Go, C++, Java, Python, Rust, or JavaScript). Experience in Linux/Unix with Docker, Terraform, or Kubernetes. Familiarity with at least one cloud provider (AWS, GCP, Azure, or OpenShift). Strong written and verbal communication skills. 🎁 Benefits Medical, dental, vision benefits. 401k/pension plan. Parental leave and generous vacation. Fully remote with periodic in-person meetups. Team events and social activities.
