Client Experience Specialist
Expert InstituteJob Description
📋 Description Drive success across partnership trial accounts Maximize client engagement and onboarding Accelerate product adoption and utilization Monitor account health and coordinate outreach Lead high-touch product demos and training for users Partner with Sales, Client Advisory, and LNC teams for a white-glove experience 🎯 Requirements Lead onboarding for new trial accounts Host weekly internal strategy sessions to review health Monitor account usage and identify opportunities to improve engagement Develop and execute strategic outreach campaigns to drive adoption Conduct high-touch product demos and training sessions for users Partner cross-functionally with Sales, Client Advisory, and LNC teams 🎁 Benefits Full benefits: Medical, Dental, Vision, 401(k) with match Dynamic, fast-paced environment with a voice Growth and professional development opportunities