Desktop Support Analyst

📋 Description Provide on-site technical support and maintenance across regional offices. Resolve hardware, software, network, AV, and system issues. Support on-site installations, maintenance, and upgrades of tech infrastructure. Proactively identify improvements to support operations. 🎯 Requirements Bachelors in IT/Engineering or related field, or comparable experience. 4+ years in hands-on technical support. 4+ years in IT infrastructure, networking, AV, or systems support. Strong problem-solving under pressure in fast-paced settings. Excellent communication and collaboration with diverse teams. PMP certification and IT certs (e.g., Network+, MCSE) a plus. 🎁 Benefits All information kept confidential per EEO guidelines.