Job Description
📋 Description Communicate with players on account issues, ensuring high levels of customer care Analyse customer deposits and accounts to prevent fraud and resolve problems Analyse records of Affiliate accounts for irregularities Suggest improvements to procedures for fraud prevention and customer care Investigate financial irregularities on accounts; coordinate with other teams Investigate risk issues relating to third-party processors 🎯 Requirements Sound knowledge of risk work including Online Payments or Financial Services Fluent English and Italian at business level Identify subtle fraud and abuse patterns Good command of Microsoft Office tools Logical reasoning with an analytical approach Decision-making and problem solving skills 🎁 Benefits Regular bonus Healthcare support ShareSave scheme Great development opportunities Wellbeing support Hybrid working: 2 days in the office
