Tech Operations Specialist

📋 Description First point of contact for workflow failures and support queries. Monitor data flow logs, workflow reports, and support boards daily. Troubleshoot issues using documented SOPs. Escalate complex issues to senior technical team members where required. Coordinate with external developers and technology partners on integrations. Track progress, follow up on items, and flag blockers. 🎯 Requirements Minimum 2 years hands-on technical experience. Solid understanding of APIs, webhooks, and integrations. Ability to read API documentation and data outputs. Experience with workflow/integration platforms (HubSpot, Asana). Strong troubleshooting and problem-solving skills. Based in Cape Town or nearby with occasional in-person meetings.