Job Description
📋 Description Own the performance, strategy, and execution of a large-scale B2B marketplace. Lead customer-facing orgs, incl. Account Management and Customer Experience. Drive enterprise customer success via adoption, retention, and value. Partner with Product, Engineering, Sales, Marketing, and Operations to align priorities. Gather customer insights to influence product and strategy. Provide executive guidance on customer presentations and reviews. 🎯 Requirements Bachelor’s degree required. 8+ years in account management, enterprise relationships or strategic partnerships. Proven experience leading teams, including managing managers or multiple leadership layers. Demonstrated success managing complex enterprise customer relationships and driving long-term growth. Strong leadership capabilities with experience developing teams and scalable operating models. Ability to balance executive-level strategy with hands-on involvement in key projects. 🎁 Benefits Fully remote work opportunity within the United States. Competitive base salary range of $170,000 - $280,000 per year, plus bonus, equity, and benefits. Location-based compensation adjustments may apply. Medical, dental, and vision insurance coverage. Automatic 401(k) contribution. Equity ownership opportunities.