Manager, Supportive Service Specialist (929979)

📋 Description Develops knowledge of RI DHS TANF requirements; maintains reduced caseload Ensures contract deliverables, staff satisfaction, and quality services Promotes a culture of goals, quality, and accountability Interprets contract language for verification of support services Assists providers and staff to comply with policies, regs, and financial requirements Provides supervision to staff to support participant success and development 🎯 Requirements Bachelor's Degree or equivalent work experience 1-3 years in workforce development Strong customer service skills Excellent internal and external customer service with a positive attitude Ability to work with people from diverse backgrounds Ability to work independently