Lead Career Navigator

📋 Description Support training and team cohesion; may act as SME for Career Navigator functions. Model operational excellence and high-quality customer service. Lead case management; coordinate services; track reimbursements; outreach. Meet participants to identify barriers to employment and develop strategies. Maintain caseload; complete case notes; monitor participant activities. Liaise with customers and providers; schedule appointments; request verifications. 🎯 Requirements Associate’s degree in related field and minimum 2 years of experience. Strong interpersonal and communication skills (verbal, listening, written). Proficiency in MS Word, MS Excel, MS PowerPoint, and MS Outlook. Experience with federal, state, and local regulations related to employment and training programs. Knowledge of unemployed, dislocated, and disadvantaged populations. Current valid driver’s license with low-risk rating and automobile liability insurance. 🎁 Benefits Hourly (non-exempt) full-time position; 80 hours per pay period. Hybrid Remote/In-person role; 2-3 days in office or with customers. Mon-Fri, 8:00am–5:00pm; holidays observed. Travel up to 20%; mileage and travel reimbursement. Requires residing in New Mexico. Equal Opportunity Employer; committed to diversity.