Customer Engagement Specialist

📋 Description Greets clients and manages reception flow Answers phones; directs callers; returns voicemails within 24h Schedules client appointments Maintains client data in a database with 95% accuracy Routes and closes cases within 24h Prepares outgoing mail and shipments; handles daily mail routing 🎯 Requirements High School diploma or GED with 1-2 years clerical experience Proficient in Microsoft Office Suite Excellent grammar, spelling, and typing skills Strong interpersonal and clear professional communication Must maintain confidentiality Interact with diverse individuals and groups 🎁 Benefits Equal Opportunity Employer; all qualified applicants considered Opportunities for learning and networking programs Inclusive work environment with diversity Equus Workforce Solutions is a North America-based provider