Job Description
📋 Description Process daily orders across APAC markets ensuring accuracy. Move prescriptions through systems to clinical partners and pharmacies. Maintain real-time order management spreadsheet and admin portal. Flag delayed, failed or at-risk orders before patient impact. Coordinate logistics with partners: pickups, tracking, issue resolution. Adapt fulfilment processes for new markets and diverse carriers. 🎯 Requirements 1 to 3 years' experience in operations, customer support, healthcare operations or order fulfilment. Telehealth, e-pharmacy, or e-commerce experience is advantageous. Bachelor's degree or equivalent practical experience. Attention to detail: >95% accuracy in data entry and order checks. Problem-solving: identify and resolve straightforward fulfilment issues; escalate blockers. Communication: clear, professional and empathetic across customers, clinical partners, logistics & internal teams. 🎁 Benefits 100% Remote Work 13th Month Pay Healthcare (HMO) Comprehensive Fringe Benefits package Paid Philippines Holidays Free Learning and Development Programs
