Job Description
📋 Description Build trusted relationships with clients and contribute to a positive client experience. Manage operational requests, investigations, and issue resolution in a timely and effective manner. Lead regular client meetings to discuss operational performance, delivery timelines, risks, and progress updates. Advise clients on operational processes, data delivery, capabilities, and best practices. Partner closely with operations, commercial, and client-facing teams to resolve client queries and challenges. Act as the primary point of contact for operational topics and escalations. 🎯 Requirements 1–3 years of experience in client-facing, operations, or related roles. Bachelor's degree or equivalent professional experience. Strong client orientation with an interest in understanding end-to-end operational processes. Ability to translate business requirements into operational solutions. Strong relationship-building and stakeholder management skills. Good knowledge of Microsoft Excel. 🎁 Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP)
