Job Description
📋 Description Onsite IT Operations Engineer at Skydio HQ; frontline employee tech support. Own the full employee tech lifecycle: onboarding, transfers, offboarding. Provision/deprovision accounts and devices; ensure Day 1 readiness. Manage Okta and JumpCloud provisioning, SSO/MFA workflows. Provide hands-on support for conference room tech and hardware. Collaborate with IT and other teams; document processes and improve workflows. 🎯 Requirements Degree in Computer Science, IT, or related field, or equivalent. 2+ years supporting employees in fast-paced offices; onboarding/offboarding. Identity & access management: Okta admin, provisioning, MFA, groups. Device management: JumpCloud or similar MDM; compliance policies. AV & meeting room tech: troubleshoot displays, cameras, mics, VC. Networking fundamentals: TCP/IP, DNS, DHCP, VLANs; diagnostics. 🎁 Benefits Comprehensive benefits package. Eligible for group health insurance. Paid vacation, sick leave, holidays; 401K savings plan.
