Job Description
📋 Description Set strategy, tooling, and outcome goals for growth areas. Launch and scale new partner motions; keep supply ready. Run frontline fulfillment to ensure jobs are matched and completed. Lead cross-functional execution with Success, Partnerships, Product, Data Science, and Finance. Oversee supply health model, dashboard, and levers for supply decisions. Own headcount and capacity forecasting; translate signals into staffing plans. 🎯 Requirements 7+ years in Customer Success Ops, Marketplace Ops, Revenue Ops, or related. Strategic thinker with hands-on operations; proven execution plans. Two-sided marketplace or gig economy experience. Proven ability to stand up new operational motions under time pressure. Quantitative fluency with models and coverage ratios. Hands-on AI-enabled workflow/automation in operations. 🎁 Benefits Equal opportunity employer. Reasonable accommodation during the application process. Applicant privacy policy information provided. Resources to help spot recruitment scams.
