Job Description
📋 Description Manage high-volume customer emails and quotation requests Prepare quotations, proforma invoices, and orders Coordinate with suppliers for pricing and timely responses Follow processes and flowcharts for order fulfillment Communicate with warehouse on bookings, deliveries, and logistics Deliver professional B2B customer service 🎯 Requirements At least 4 years in admin/ops/logistics in a commercial business B2B customer service: quotations, invoices, orders Experience in logistics coordination or shipping Familiarity with ERP systems and support tools (Freshdesk, Freshsales) Strong commercial instincts and background in B2B Proficiency in MS Office (Excel, Word, Outlook) 🎁 Benefits 100% Remote Work 13th Month Pay Healthcare (HMO) Comprehensive Fringe Benefits package Paid Service Incentive Lead (SIL) Paid Philippines Holidays
