Software Operations Manager

📋 Description Understand lifecycle of each portal and how it supports customers Track usage, issues, and resolutions for each portal Coordinate issue resolution with internal and external support teams Document systems and support processes for each portal Drive operational logistics to resolution 🎯 Requirements Technology, specifically software Web, mobile, and/or SaaS Problem solving, troubleshooting, and triage Analytics and reporting 🎁 Benefits Confidential handling of information per EEO guidelines Contract-to-hire opportunity in Greenwood Village, CO Potential conversion to permanent employment