Senior Operations Manager

📋 Description Lead cross-functional sub-domain squads with clear priorities and goals Shape sub-domain ambition, set direction, and resolve escalations across teams Coach and mentor to build an inclusive culture with growth opportunities Develop deep domain knowledge to influence prioritisation and decisions Drive consistency and efficiency in scoping, testing, launching and scaling features Lead hiring and onboarding, and capacity plan across squads 🎯 Requirements Experience leading a team; coach, train, and manage people Experience scaling operations in a startup environment Comfortable with ambiguity; data-driven problem solving Strong judgement; manages priorities and trade-offs Customer-focused with excellent written and verbal communication Able to collaborate across functions and influence senior stakeholders 🎁 Benefits Inclusive culture and wellbeing focus Diverse, high-performing team across APAC Sydney-based role with occasional travel Hybrid work arrangement