Senior Implementation Manager, eVault & Digital Close
SnapdocsJob Description
📋 Description Own end-to-end implementation for lender customers across Digital Close, eVault, QC Suite. Serve as SME on eVault and eNote; handle edge cases and workflows. Build and maintain project plans, milestones, and client communications. Drive adoption post go-live with training and operational readiness. Lead change management to roll out Snapdocs at scale. Collaborate with Product, Customer Success, and Sales on pre-implementation alignment. 🎯 Requirements Implemented eVault/eNote or other digital collateral solutions end-to-end. Strong mortgage ecosystem knowledge: LOS, POS, eNote, lenders, secondary market. Comfortable in high-stakes customer conversations; manage complexity and priorities. Knows APIs, SSO, and data configuration; can ask the right questions. Interested in expanding across the digital collateral lifecycle beyond eVault/eNote. AI fluency expected: use AI as a productivity multiplier; stay current. 🎁 Benefits Excellent medical, dental, and vision coverage 401(k) with up to 4% company match 16 weeks paid parental leave Flexible vacation time off + 10 sick days for exempt roles HSA employer contributions $1,500 annual lifestyle stipend