Job Description
📋 Description Serve as the technical backbone for customer relationships. Design and deploy customer solutions with real-time integration. Troubleshoot live issues and guide customers to success. Bridge customers and product teams to surface needs. Own outcomes and take initiative beyond tasks. Collaborate with engineers to improve integrations. 🎯 Requirements CS degree or 3+ years in solutions/customer engineering Strong API, integrations, and software architectures Dives into code and logs; not stop at surface Clear communication from junior engineer to VP Pattern-recognition to surface recurring issues Familiarity with APIs, integrations, or enterprise software 🎁 Benefits Competitive salary and equity Medical, dental, and vision insurance Free lunch on in-office days (Mon/Tue/Thu) 401(k) with company match, commuter benefits, HSA Up to 4 weeks PTO Team socials and retreats
