IT Operations Support Admin

📋 Description Provide technical support across hardware, software, OS, networking, and productivity tools. Manage onboarding/offboarding: device provisioning and access management. Troubleshoot laptops, Wi-Fi, VPNs, printers, and conference room tech. Hands-on, on-site support for executives; ensure minimal downtime. Administer macOS and Windows; manage Google Workspace and Jira/Confluence. Manage MDM (Jamf, Kandji, Intune) and endpoint security (EDR/antimalware). 🎯 Requirements 4+ years in IT Support, IT Operations, or Endpoint Management. Experience in fintechs, startups, or fast-growing tech. Experience supporting hybrid and remote work environments. Fluent English; able to create technical docs in English. Strong Windows/macOS admin; Google Workspace & Jira Service Management. MDM (Jamf/Kandji/Intune), EDR/antimalware, ISO 27001/PCI DSS familiarity.