Manager, Settlement Services

📋 Description Own end-to-end Title & Settlement workflows from Pre-Closing to Post-Closing. Set and manage service standards, SLAs, turn times, productivity, and quality metrics. Ensure operations comply with ALTA Best Practices, state regs, underwriter guidelines, and client SLAs. Drive scalability to support volume growth and onboarding of new clients. Act as the final escalation point for complex operational, client, underwriter, or regulatory issues. 🎯 Requirements Bachelor's degree in Business, Operations Management, Finance, or related field (preferred) 8–12 years in Title, Escrow, or Settlement Services operations Experience leading scaled operations and cross-functional initiatives Experience with title/settlement systems (e.g., ResWare, Qualia, or proprietary) Deep knowledge: Title search, escrow, funding, recording, post-closing Strong leadership, stakeholder mgmt, and data-driven problem-solving