Supervisor, Field Operations

📋 Description Manage daily operation of outside and inside plant network services and technicians for residential and business services. Serve as the single point of contact between Brightspeed and contractors to resolve issues. Lead training, coaching and development for new processes, safety, and quality standards. Lead a team of technicians meeting attendance and performance standards. Represent Brightspeed with customers and governmental agencies. Collaborate with the union to achieve a win-win working relationship. 🎯 Requirements Bachelor's degree or equivalent education/experience. 4+ years managing telecom technical teams. Strong employee development, including training and coaching in a union environment. Proficient with Outlook, Excel, Word and legacy systems. Knowledge of splicing/construction in telecom and contractor relations. Ability to work with minimal supervision and prioritize multiple projects. 🎁 Benefits Competitive compensation and comprehensive benefits. Medical, dental, vision, and life insurance; EAP; 401K with company match. Inclusion and belonging; Equal Opportunity Employer; accommodations available. Hybrid/remote/onsite options based on position and business needs.