Customer Marketing & Analyst Relations

📋 Description Lead customer marketing campaigns to drive product awareness and adoption Grow our customer advocacy program and customer stories Manage relationships with Gartner, Forrester, IDC and other tier-1 firms Drive briefing cycles, evaluations, and ongoing analyst engagement Create narratives that drive customer behavior and advocacy 🎯 Requirements 3+ years in customer marketing driving engagement and advocacy End-to-end customer programs (onboarding, loyalty, expansion) Content creation: case studies, customer stories, exec communications Experience with Salesforce CRM data and lifecycle metrics (NPS, CSAT) Cross-functional collaboration with Product, Sales, and executives Experience with analyst relations, Gartner/Forrester including briefing narratives