Content Moderation: Portuguese & English (Content Processing Specialist)

📋 Description Moderate reviews and comments on client apps per brand guidelines. Analyze user feedback to decide moderation or escalation. Monitor and engage with reviews across platforms with the right tone. Respond to customers via public replies, chat, email, DMs. Identify trends in customer communications and share with the team. Keep app communities safe and aligned with brand guidelines. 🎯 Requirements A High School Diploma or equivalent A personal PC/laptop with a working webcam A good working home environment with a stable internet connection 2+ years of experience in moderation, community management, CX support, or digital customer service Fluent in English & Portuguese, both written and oral Strong verbal communication and writing skills; general knowledge of social platforms 🎁 Benefits 100% Remote position Continuous learning and career growth opportunities Competitive compensation based on location market rates Opportunity to work with some of the world’s coolest brands Welcoming environment where your feedback is valued Diverse, global BrickBrands team environment