Job Description
📋 Description Manage end-to-end onboarding from contract to go-live. Deliver tailored product training for client needs. Support adoption of new products and features. Be primary onboarding contact; manage expectations. Coordinate onboarding activities; track milestones. Collaborate with Sales, CS and Integrations for consistent journey. 🎯 Requirements Experience onboarding/training in SaaS or subscription environments. Manage multiple onboarding projects and meet deadlines. Strong communication, facilitation and presentation skills. Virtual and in-person training; develop materials. Cross-functional collaboration with Sales, CS, Product, and Tech. Tertiary qualification in Business/Commerce/Marketing or equivalent. 🎁 Benefits Hybrid working with flexible arrangements. Recognized as Australia’s Best Workplace. 24 weeks paid parental leave and caregiver leave. Regular hackathons and wellbeing initiatives. Collaborative, engaged team culture.
