Job Description
📋 Description Manage customers across different countries, running multiple projects concurrently Work with customers to identify and document success criteria Develop and monitor implementation schedules to meet objectives Document and share Service Engagement activities across Customer Success teams Facilitate development of functional/technical specs for implementation Identify, quantify, and communicate risks internally and externally 🎯 Requirements 2+ years of experience in IT service implementation, technical consulting, or project management, ideally with Mid Market clients Working knowledge of project management principles and the software implementation lifecycle Strong understanding of ETL-style data migration Proficiency in Microsoft Excel for data analysis, mapping, and project tracking Solid understanding of application programming and system design Fluency in English, written and spoken 🎁 Benefits Hybrid work: three days a week in the office (Tue-Thu) with flexible remote days Employee Share Purchase Plan (ESPP) with a 15% discount Health benefits coverage Paid vacation, two Docebo Days, floating holidays, and your birthday off Parental/family-friendly benefits Connections through Employee Resource Groups and company-wide events
