Content Processing Specialist (Content Moderation & Engagement)

📋 Description Moderate reviews and comments per brand policies. Analyze feedback to decide moderation or escalation. Engage across platforms with proper brand tone. Respond via public posts, chat, email, DMs, app stores. Spot trends in customer conversations; share with team. Align communities with brand values and guidelines. 🎯 Requirements High School Diploma or equivalent Personal PC/Laptop with webcam Stable home internet connection 2+ years in moderation, community management, CX or digital support Fluent in English and Portuguese (written and spoken) Strong verbal and writing skills; friendly, clear tone 🎁 Benefits 100% remote position Continuous learning and career growth Competitive compensation based on location Opportunity to work with world’s brands Welcoming, inclusive team Diverse global team environment