Job Description
📋 Description Manage requests from premium clients via phone, email, and WhatsApp in Dutch/Flemish and English. Coordinate reservations, event tickets, and travel bookings per client preferences. Provide expert advice on luxury dining, cultural events, and bespoke activities. Handle urgent and complex requests with efficiency, creativity, and discretion. Ensure an exceptional, personalized experience from first contact to final delivery. 🎯 Requirements Native-level Dutch/Flemish speaker with strong English skills (B2 or above). Experience in customer service, hospitality, travel, or luxury services is a plus. Strong communicator with a proactive, solution-oriented mindset. Adaptable, detail-oriented, and confident in meeting high expectations. Comfortable using ticketing systems (Salesforce experience is an advantage). 🎁 Benefits Permanent contract with a 3-month probation period. 40-hour week with rotating shifts 7:00 AM–9:00 PM, Mon–Sat. Hybrid work model after 3 months. Meal voucher card (€8/day net). €30 monthly transport allowance. Full health insurance coverage (including dental and optical) after 6 months.
