Job Description
📋 Description Act as post-sales contact for assigned partners and selected strategic end customers across EMEA Lead onboarding, kickoff, portal demos, user training and renewals Manage Access Portal setup, admin access and portal adoption Track subscriptions, entitlements, renewal dates, and lifecycle data Coordinate renewal activity and Salesforce renewal forecasts Own post-sales escalations and cross-functional follow-through 🎯 Requirements 3–5 years in CS/Partner/Account/Operations roles Experience with partners, distributors or indirect sales Strong post-sales relationship management and follow-through Hands-on CRM experience, preferably Salesforce Clear communication, organisation and stakeholder skills Commercial mindset with renewal risk awareness Experience in high-growth tech/defense/security/SaaS advantageous 🎁 Benefits Hybrid office-based role in Amsterdam with WFH flexibility Travel across EMEA up to ~25% as needed Work with cutting-edge AI in a growing counter-drone sector Be part of DroneShield, an ASX200-listed company Global team with opportunities across Europe and beyond
