Junior Account Manager

📋 Description Build and nurture trusted, long-term relationships with our top-tier customers. Drive retention and proactively reactivate dormant accounts. Identify opportunities for personalized outreach and email campaigns. Resolve customer inquiries and issues with efficiency and professionalism. Act as a bridge between customers and our product team, ensuring feedback is translated into actionable improvements to achieve shared goals. 🎯 Requirements Fluency in English (C1+), both written and verbal. Exceptional communication and interpersonal skills. Experience in customer support, account management, or a role focused on high-value customers. A proven ability to work with top-tier clients, delivering outstanding service and fostering loyalty. A strong sense of ownership and accountability for your area of responsibility. Flexible to work either 14:00–23:00 or 17:00–02:00 Kyiv time, Sun–Thu, with a 1-hour break. 🎁 Benefits Work: Remote-first setup with offices, gear, and remote-work setup compensation. Growth: Fair pay with reviews; after probation, education and English courses. Health & time off: Medical insurance, psychologist, unlimited sick days, and 31 vacation days/year. Team: Corporate events, team-building activities, and paid participation in sports.