Customer Service Operations Representative (Remote, US)

📋 Description Facilitate deliveries from booking to drop-off. Provide best-in-class support for customers and drivers via chat and phone. Communicate with pickup and drop-off contacts to ensure deliveries are completed smoothly. Provide operational feedback to optimize logistics. 🎯 Requirements Fun personality, positive attitude, eagerness to learn Strong critical thinking and problem solving acumen Excellent written and verbal communication skills Top-notch customer service skills Proficient in G-Suite (Google Docs, Google Sheets) 🎁 Benefits Dynamic startup with diverse team and meaningful work Focus on work-life balance and personal development Competitive compensation including health, dental, vision, 401K Equity compensation grant